Patient-centred assessment
Review of comfort, daily care needs, preferences and goals, with the person and the family members they want involved.
Care services · Accra, Ghana
Palliative and end-of-life care
Our palliative and end-of-life support centres on the comfort, dignity and preferences of people living with serious illness, with practical guidance and coordinated care for families.
Care starts with a conversation and an agreed support plan.
The support we provide
Care shaped around
the person’s needs.
Serious illness can bring physical, emotional and practical needs for the person and those close to them. We listen to what matters to the patient and consider existing treatment, family support and the care that can be provided appropriately at home.
The care plan connects home support with the treating clinician and relevant services. Regular review helps families understand responsibilities, ask questions and plan for changing needs, including when hospital or hospice input is needed.
Comfort-focused nursing
Nursing and personal support based on the assessed care plan, with clinical tasks assigned to the appropriate professionals.
Symptom observation
Observation and documentation of symptoms, with communication to the treating clinician when review or a change in care is needed.
Medication coordination
Support around the prescribing clinician’s plan and relevant professional input. Changes to medicines require an authorized clinical decision.
Family education and wider support
Guidance for caregivers and coordination of psychosocial, spiritual or bereavement support according to the person’s and family’s preferences.
Referral and care transitions
Coordination with treating providers and relevant hospital or hospice services when needs extend beyond the home-care arrangement.
Your care arrangements
How care is arranged
- Step 1
Discuss current care and priorities
We review the treating team, existing care plan, patient preferences and the family’s practical questions.
- Step 2
Agree support and responsibilities
An appropriate assessment guides the care plan, visit arrangements, professional roles, costs and contacts for care review.
- Step 3
Review needs as care continues
We document care and coordinate with responsible clinicians and agreed family contacts as comfort or support needs change.
Preparing for an assessment
- Have relevant referrals, current care instructions and treating-provider details available for discussion.
- Consider the person’s preferences, communication needs and who they want involved in decisions.
- List questions about visits, family support, medication coordination and access to other services.
Keep medical records and detailed health information out of general email enquiries. If an assessment is arranged, the team explains how to share information appropriately.
Questions about this service
Frequently asked questions
Is palliative care only for the final days of life?
Palliative support can address comfort and care needs during serious illness as well as toward the end of life. Assessment helps identify the support appropriate to the individual.
How does home support connect with existing treatment?
We work with the treating clinician’s plan, document observations and coordinate review when needs change. The appropriate clinician makes medication and treatment decisions.
How are visit coverage and family contacts arranged?
We discuss visit timing, responsibilities and care-review contacts before support begins. The arrangement reflects assessed needs and is explained clearly to the patient and family.